Where is your store located?
Does Small Pet Select have a wholesale program?
Does Small Pet Select give discounts to rescues?
How do I contact Customer Service?
My credit card isn't working. What is wrong?
Customer Service Satisfaction Survey
100% Satisfaction Guarantee
Is there a minimum order?
How many coupons/discounts are allowed per order?
How do I report issues with my order?
My order arrived, but something is missing. What do I do?
What if I ordered the wrong thing by mistake?
How can I get my products shipped in a plain box?
My package was lost or damaged during transit. What do I do?
Does Small Pet Select ship to Alaska, Hawaii, or other US territories?
How do I track my order after it is shipped?
Issues with FedEx or USPS Deliveries
Rewards Program info
Can I make changes to by Subscription/Auto-ship order?
How do subscription orders work?
What is the right serving size for the herbs and herbal blends?
How does hay get moldy? Is moldy hay safe?
Do I need more than one type of hay? Is variety important?
What kind of hay does my animal need?
What is the difference between 1st, 2nd, and 3rd cut timothy hay?
Returns and Refunds
How do I return something?
Belinda the Spokesrabbit
How do I contact Belinda?
When does Belinda publish posts?
What if I miss one of Belinda's blogs or posts?